Training Introduction

Training is held at our Hayward, CA facility in the San Francisco Bay Area.

Sign up for courses using our Request for Training Form.  We can accommodate up to 7 people in each class.  Course registration is available on a first-come first-served basis and sessions will be closed when full.

There are several things that we need to know:

1. How many people are you scheduling for training?  
2. List of names and contact info.  
3. Which course or courses do you want to take?  Which class dates do you want to reserve?


Three courses are offered, please choose any or all that you require.  A flat $200 tuition fee covers as many courses as you want to take in one week.  You may select one, two, or all three courses.  


1. PixelNet Course - Taught on Tuesdays

PixelNet Domain Control

  • Release Review
  • Redundancy
  • Large Multicast Windows
  • API Improvements


  • Chassis Overview and Switch Connections
  • System Configuration
  • Monitoring
  • Diagnostics


  • Environment
  • Server and WebManager Configuration
  • Client
  • Audio


2. Fusion Catalyst/ControlPoint Course - Taught on Wednesdays

Platform Review

  • Fusion Catalyst 4000, 4500,  8000 models
  • Board Revisions
  • Upgrade and Expansion


  • Objects Within Layouts
  • Release Review
  • ControlPoint Security
  • API Protocol


  • Error Messages
  • RAID and Adaptec Storage Manager
  • Updating Software and Board FirmwareDiagnostics and Restore Procedures


3. Canvas Course - Taught on Thursdays

Canvas Implementations Using Fusion Catalyst 4000 & Fusion Catalyst 4500

  • CPU, Chassis, Backplane
  • Output Graphics and Quad IP Decoder Boards
  • Virtual Screen and IP Stream Configuration

Canvas Environment

  • Use Cases
  • Microsoft Active Directory
  • Network Video and Encoding Formats

Canvas Programs

  • Canvas Installation
  • Canvas Server and Canvas Clients
  • Remote Cursor


Training sessions start promptly at 8:30 AM and end at 4:30PM.  Dress is comfortable and no ties are required.  A lunch break will be taken around noon.  Lunch will be provided on-site as part of the training session.  

In addition to classroom instruction, each course includes hands-on experience, applying what you have learned, building and operating an installation.  Please bring your laptop, as it may be required as part of your training.  If you are not allowed to install software on your laptop please let us know so we can provide one for your use in class.

As part of your training, you will install PixelNet Domain Control on your laptop during the PixelNet Course, install ControlPoint client on your PC for the Fusion Catalyst/ControlPoint Course, and install Canvas on your PC as part of the Canvas Course.  After installation of the software, you will configure the system and use your laptop to control it in a typical customer scenario. 


All training materials are provided.  Each trainee receives a  System Manual and is encouraged to make notes in these manuals as needed.  Training is conducted in a private room with a complete display wall and all relevant Jupiter hardware and software.  Systems are available for viewing and examination.  Due to similarities and availability of hardware, all models may not be represented.

You will receive a copy of the latest release of ControlPoint, PixelNet Domain Control, and Canvas on CD which you will use to install the software on your laptop.  You may also be required to view the online manual electronically.


Jupiter Partners are expected to attend training as a condition of dealership. A flat fee of $200 per attendee covers all the courses offered within a one week period. The fee is the same regardless of the number of courses attended within one week (minimum of one course, maximum of three courses). Consultants are also invited to take training. Transportation and lodging are the responsibility of the attendee or his/her employer.

Directions to Jupiter Systems

A map to Jupiter Systems from the three Bay Area airports (San Francisco - SFO, Oakland - OAK, and San Jose - SJO) can be found on our web site.  (See Contact Us page.)   The map also includes directions to the closest hotel.  

Transporation and Lodging

Lodging and transportation are the responsibility of the individual trainees and/or their companies. Please see our Transportation and Lodging page for detailed information on options.

Scheduling and Questions

Scheduling starts with your submission of the Request for Training Form

Jupiter will endeavor to honor all requests in a timely manner, but due to the intensity of preparation for training, we require the following:  Scheduled requests must be made at least 2 weeks (10 working days) in advance of the requested session date.  You will receive a request for confirmation message.  This confirmation message must be returned in order to complete your session scheduling.   

All cancellations must be made at least 5 business days prior to the scheduled training date.  Schedule changes must be by cancellation and submittal of a new request form for the date desired.  Changes must be submitted at least 5 days prior to the originally scheduled date.  Cancellations with fewer than five days notice are subject to a cancellation charge.

Due to the high number of requests for training sessions at Jupiter Systems, it is advised that training requests be made as early as possible to insure scheduling and confirmation of your requested dates.  Your session cannot be confirmed for your requested session until Jupiter receives a confirmation e-mail from you (i.e., receives a reply to the request for confirmation message).  It is most important that you get this confirmation back to us as soon a possible.  In all cases, scheduling will be done on a first-come first-served basis.

2016 Class Schedule

January 26, 27 & 28

April 19, 20 & 21

June 8, 2016  InfoComm 2016 Manufacturers' Training

  •  MT07:  InFocus: "Collaboration in the Enterprise" focusing on ConX, Mondopad, Canvas and Fusion Catalyst
  • MT13:  InFocus: "Presentation and Collaboration, Projectors and Interactive Displays" focusing on ConX, Mondopad, JTouch, DigiEasel and Projectors

August 23, 24 & 25

November 16, 17 &18