Product FAQs

How do I configure a Jupiter processor for the first time?

First time configuration of all Jupiter wall controllers is very simple and requires only a few steps. Here is an example of a Getting Started Guide for the Fusion 964.

Can I schedule changes in my display wall?

Yes, the CP Client has a schedule feature that provides for setting layouts and running applications.

A layout is a collection of windows on the desktop. This collection may be an empty set and used to clear the wall. All existing windows will close before the new layout opens. Applications must be open as a ControlPoint Object to be controlled by a layout. All of the properties that define a window are saved in the layout file. A HotKey can be associated with a layout and saved.

How do I calculate the power usage and thermal load of my Jupiter processor?

You will find the maximum system amperage range and voltage range printed on the serial number label of your system. You can calculate watts of power consumed by the formula, Watts = Voltage x Amps. If you have a multi-chassis system, you will need to add the maximum wattages together to get an aggregate system power consumption value. Understand that this value is the maximum load the system can create, the actual load will be somewhat less, depending of system configuration and usage.

To calculate thermal load in BTU/hr, use the formula: BTU/hr = Watts x 3.414

Data for each Jupiter product:

Model                                   Power Usage             Thermal Load

F980 CPU Chassis                 400 Watts                   1366 BTU/hr

F980 Fabric Chassis               600 Watts                   2048 BTU/hr

F964 (CPU or expansion)        600 Watts                   2048 BTU/hr

F960 (CPU or expansion)        400 Watts                   1366 BTU/hr

F940                                     300 Watts                   1024 BTU/hr

VizionPlus                             400 Watts                   1366 BTU/hr

Streaming Video Server          300 Watts                   1024 BTU/hr

Where do I find line/ CAD drawings for my Jupiter processor?

We are working on creating a Jupiter Systems Visio master template as well as to provide DXF line drawings of our chassis. Please check back or contact Support for these items.

Where can I find Jupiter's RoHS statement of compliance?

You can download our statement of compliance here.

What is the difference between Fusion models?

Product Comparison Matrix

How do I include a Jupiter product in a system drawing?

We are working on creating a Jupiter Systems Visio templates as well as to provide DXF line drawings of our chassis.

Can I install and run applications on my Jupiter processor?


Jupiter officially supports and encourages running third party software on our Fusion line of display wall processors. It is one of our chief competitive advantages and is the ONLY way (other than using an X window system client) to take advantage of a display walls full resolution. Applications should be Windows XP Professional-compatible application that do not require specialized hardware (AIB’s) or need functionality that the Galileo VirtualScreen driver does not provide. VirtualScreen supplies standard GDI functionality only and does not provide hardware assist with DirectX/DirectShow/Direct3D, or applications that assume direct access to graphics frame buffers.

What is PixelNet?

PixelNet is a revolutionary new way to capture, transmit, and display visual sources found in a command and control environment. For more information, please refer to the PixelNet product pages and whitepaper.

Can I use my own networking equipment for PixelNet?

No, PixelNet requires a specially programmed network switch that is confiugured at our factory.

Can I display an input on PixelNet multiple times?

Complete and Effortless Control of Your Jupiter Display Wall:

  • ControlPoint suite of software applications, components, device drivers, control API’s, and protocols
  • Intelligent user interface design
  • Superb ease-of-use combined with depth of control, customization, and extensibility support
  • Obsolescence-proof, comprehensive solution for control room display wall need

Client/Server Technology

ControlPoint is based on client server architecture: the server (ControlPoint Server) is installed on a Jupiter Fusion or Vizion Display Wall Controller and interfaces directly with the hardware and operating system, providing high performance access to Jupiter Display Wall Controller functionality. Integral hardware and software design result in stellar performance and consistent usability — regardless of system load.

ControlPoint Server implements ControlPoint Protocol — an open, efficient, text-based, network and RS-232 communication protocol. ControlPoint Protocol is used primarily between the bundled ControlPoint Client and ControlPoint Server, but can also be used by touch panel devices, control systems, and custom applications. ControlPoint Protocol communications can be achieved through a TCP/IP socket connection or using serial input with the included GalileoConnect serial gateway.

ControlPoint Server maintains complete display wall context; including defined sources and source objects, layouts, keyboard shortcuts, and user login information resulting in a consistent presentation of information to all connected clients.

  • ControlPoint Client
  • RemoteCursor
  • Intuitive and informative Interface
  • ControlPoint Share (CPShare)
  • Application support
  • Named Inputs
  • Scheduling of applications and layouts
  • System Monitoring

What does ControlPoint do?

  • Displays a simulated copy of your Display Wall on the workstation
  • Move and size window icons within the ControlPoint Client window, to control windows on the wall
  • A full control over channels, image balance, start, stop, and freeze, titling of window frame (if used), as well as their size and position
  • ControlPoint adds, deletes, and hides your windows. Build and save multiple Layouts (presets) and call them with a single HotKey selection, or your Touch Panel. Includes both login security, as well as user level security.

What kinds of windows can I open with ControlPoint?

There are currently 8 types of windows you can open using ControlPoint:

  1. LiveVideo (Composite or S-Video)
  2. RGB Capture (from the VGA output of another computer)
  3. CPShare (there is a VNC client installed as part of the CP Server)
  4. VideoStream (streaming video from your network)
  5. Web Window
  6. PictureViewer (JPEG, BMP, etc.)
  7. Applications (from a ControlPoint Object)
  8. Applications (run ad-hoc on the Fusion System)

When I shut down my display wall, what will be shown when I start it up again?

There is a default layout file that saves the current state of the wall when the system shuts down. This default layout will load at start up so your wall will come up just as it was when you shut it down. The ControlPoint layout is often referred to as a 'preset' in the industry.

When would I use a layout?

Use a layout when: don't want to manually open, close and setup windows on the wall want to show the same collecftion of windows more than one time want to change between several different window configurations on the wall

...when you need to save special Properties created for a given window or set of windows need to create 'preset' window configurations

...when you want changes to window configurations made on a schedule

...if you want to make changes quickly with a 'HotKey'

...when you want to make simple preset configurations from a touch panel

What is CPShare?

CPShare: the ControlPoint integrated VNC (Virtual Network Computing) client.

...allows the display of a remote system over an Ethernet connection.

...allows the control of a remote system over an Ethernet connection.

...allows control of a remote system that is being displayed.

...requires the installation of a VNC SERVER on the system to be displayed and/or controlled. used to administer Streaming Video Servers (SVS) connected to the Fusion system.

What is a layout?

There are three elements to a CPShare connection:

  1. The Fusion Wall controller with VNC Client
  2. The remote workstation controlling the display wall (ControlPoint Client)
  3. Source computer being displayed (VNC Server)

What is an Application Object?

Applications Objects:

...require prior setup and running of the application

...allow you to open and close applications with layouts

...allow you to drag and drop objects on the desktop to open applications from the Object Browser

...can be invoked manually from the Object Browser

...allow you to keep applications alive between layout changes

...CP 'owns' applications registered as objects

a. will close with Close All Windows and with layout changes

b. must be run as an object, not 'ad-hoc' to be owned

...applications run by Scheduler must be registered as objects

...can be uses as a short cut to run a program (easier than through the menu)